At The Pallet Liquidator Supplier, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable German and European data protection laws.

By using our website, products, or services, you agree to the practices described in this policy.

1. Who We Are

Company Name: The Pallet Liquidator Supplier
Business Type: Pallet & Liquidation Goods Supplier
Operating Region: Germany & European Union

We act as the Data Controller for the personal data collected through this website.

2. Personal Data We Collect

We may collect and process the following types of personal data:

a) Information You Provide Directly

  • Full name

  • Company name (if applicable)

  • Email address

  • Phone number

  • Billing and shipping address

  • VAT number (for business customers)

  • Payment and transaction details

  • Messages or inquiries sent via contact forms or email

b) Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Referring website

  • Cookies and tracking data

3. Purpose of Data Processing

We process your personal data for the following purposes:

  • To process and fulfill orders

  • To communicate with you regarding purchases or inquiries

  • To arrange shipping and delivery

  • To comply with legal and tax obligations

  • To improve website performance and user experience

  • To prevent fraud and ensure website security

  • To send service-related communications

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing (GDPR)

We process your data based on one or more of the following legal grounds:

  • Contractual necessity – to fulfill orders and services

  • Legal obligation – tax, accounting, and regulatory compliance

  • Legitimate interest – business operations and website improvement

  • Consent – where explicitly given (e.g. newsletters, cookies)

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable essential website functionality

  • Analyze traffic and usage patterns

  • Improve user experience

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

6. Sharing of Personal Data

We may share your data only with trusted third parties where necessary, including:

  • Shipping and logistics providers

  • Payment processors

  • IT and hosting service providers

  • Legal or regulatory authorities when required by law

All third parties are required to handle your data securely and in compliance with GDPR.

7. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • EU Standard Contractual Clauses

  • GDPR-compliant data protection agreements

8. Data Retention

We retain personal data only for as long as necessary:

  • To fulfill contractual obligations

  • To comply with legal and tax requirements

  • To resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymized.

9. Your Rights Under GDPR

As a user located in the EU, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to data processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with a Data Protection Authority

Requests can be made by contacting us using the details below.

10. Data Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

However, no online system can be 100% secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage users to review their privacy policies.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect legal or operational changes. Updates will be posted on this page with a revised effective date.